Buying From M & J Builders Merchants:
Who can buy from us?
Both trade and public customers are welcome to shop with us.
How do I buy?
Buying from M&J Builders Merchants, is simple, you can choose from one of three options :
1 - In Branch:
Drop into your local branch and discuss your requirements with a member of our experienced sales team. After choosing and paying for what you want from out extensive range of quality products, your order can be picked up from our friendly warehouse staff and you'll be back on your job in no time.
2 - Click & Collect:
Buy the products you need online and collect them in branch within an hour and Collection is completely free.
3 - Home or Site Deliver :
Order all the products you want online and select the delivery option at checkout, after paying for your order you will recieve a txt, email or phone call to confirm the date your order will be delivered.
Payments & Refunds:
What methods of payments are accepted?
For branch purchases, we can accept the following ; Cash, Visa, Visa Debit, Matercard and Solocard
For online purchases, we accept the following ; Visa, Visa debit, mastercard
How do I get a refund?
We are happy to refund any unopened and unused product within 28 days of purchase, upon production of original reciept or invoice. Bespoke items such as mixed paint, etc are excluded. For a full list of exclusions please see our full terms and conditions.
If you have a problem with your online order an need to return it or part of it, please use our contact us form to request an order refund form.
For more informations about our online order returns please click here.
I need a product that you don't seem to stock. Is it possible to order it?
We offer and stock a large and varied range of products for all our customers requirements. However, due to various circumstances we sometimes don't have what your're looking for. If you can't find something in our online shop or your local branch, please talk to a member of our team or fill out our contact us form telling us your requirements and we'll be happy to try and source it for you from another branch or from one of our extensive list of suppliers.
What do you do with the information I provide?
All information held by us about you or your company is for internal use only and remains strictly confidential. From time to time we may use it to contact you regarding goods or services that might be of interest to you.If you would rather not be contacted with offers, please either write to M & J Building Supplies, 150 Lynedoch Street, Greenock, Inverclyde PA15 4AJ or use our online contact form to have your information removed from our database.
How to let you know about changes to my business or contact details?
If you'd like to update your details, simply speak to a member of our team in your local branch, write to M & J Building Supplies, 150 Lynedoch Street, Greenock, Inverclyde PA15 4AJ or use our online contact form.
How to close my account if no longer needed?
If you'd like to close your account please write to, Accounts Dept, M&J Builders Merchants, 150 Lynedoch Street, Greenock, Inverclyde PA15 4AJ.
How do I make a suggestion or complaint?
We are constantly striving to improve our business and always welcome customer feedback.
Can't find your question?
If you cannot find the answer to your question here, contact us or contact your nearest branch.